9-1-1 Telecommunicator

Company Name:
DuPage Public Safety Communications (DU-COMM) is among the largest consolidated 9-1-1 communications centers within the state of Illinois. DU-COMM is a 24 hour, 7 day a week operation serving 39 Fire/Police/EMS agencies throughout DuPage County. DU-COMM is recruiting qualified applicants to join our team.
DU-COMM may be the right place for you if:
If you crave a fast paced multi-tasking position that will test your skills and abilities.
You are looking for a rewarding career where you can help someone every day.
You are looking for an employer who provides stability, continuing training, challenges and opportunities.
Telecommunicator job duties include answering 9-1-1 telephones, transmitting vital information to emergency personnel via the radio, relaying information via the Computer-Aided Dispatch terminal, monitoring fire/burglar alarms, and answering administrative lines serving the police/fire personnel.
Telecommunicators have a starting salary of $46,280 with an increase to $50,440 after successfully completing 6-9 months of training. The current union contract pay scale allows for a top salary of $76,502 after eight years of service if you are a cross trained Telecommunicator.
Telecommunicator Benefits:
Paid time off (PTO) of 208 hours each year once phone certified
Group health insurance: HMO 14% employee contribution with PPO options available
$30,000 group life insurance
IMRF pension
Represented by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
Telecommunicator starting rate is $22.25 per hour
Advancement opportunities include: TCIII (Cross-trained on both police and fire dispatching), Communications Training Officer (CTO: training of new hires and continuing education of current employees), Operator-In-Charge (OIC: assists Communications Management in administrative and supervisory functions) and Language Operator (LNG: bi-lingual in specified languages: Spanish, Polish, Farsi, Vietnamese or Mandarin).
o Applicants must be at least 18 years of age
o Applicants must have a High School Diploma or Equivalent
o Applicants must be able to accurately type at least 35 wpm
o Applicants must be able to pass the applicant testing, full police background investigation, polygraph, psychological exam and medical screenings
o Schedule flexibility and multi-tasking are fundamental
Employees will rotate on all 3 shifts during their first 2 years, therefore all applicants must have the ability to work any of the 3 shifts, weekends and holidays along with overtime that maybe mandatory.
How to Apply:
Applications are available at .
There will be a Mandatory Orientation and Group Testing meeting the evening of February 20, 2015. You will be notified, via email, of the orientation/testing time and location at least 3 days prior to the event. Please make sure you regularly check your email (and spam folders) for email communications from DU-COMM.

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