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Commercial Sales Administrator II

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.



Job Description


  • Manages accounts relationships.

  • Creates and manages daily customer quotations.

  • Negotiates plan and spec jobs with respective house accounts.

  • Responsible for some of the order entry, order maintenance, and management of order delivery process.

  • Manages weekly bid schedule.

  • Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.

  • Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.

  • Assists in credit and collection activities.

  • Manages the order credit approval process to avoid delays and past due orders.

  • Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.

  • Coordinates and manages quotes and orders within guidelines for residential districts.



Qualifications


  • A bachelor's degree or equivalent is preferred.

  • Requires at least 1 year experience.?

  • Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.

  • Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Effective at written and verbal communication.

  • Must be able to use Microsoft Office and Customer Relationship Management software.


 

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